Terms of service

Terms of Service

Last Updated: 31 October 2026

Welcome to Jesselunger (“we”, “us”, “our”), operated by Radorty V.O.F.

These Terms of Service govern your use of jesselunger.com, including all products, content, features and services available through our website (the “Services”).

By accessing or using our Services, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use the Services.

1. Access & Eligibility

By using our Services, you confirm that you are at least 18 years old or have the consent of a parent or legal guardian.

You agree to provide accurate and complete contact, billing and shipping information.

You are responsible for keeping your account and login details secure.

2. Products

We aim to display product descriptions, images, colours and specifications as accurately as possible.

However, slight variations may occur due to screen settings, lighting or manufacturing differences.

We reserve the right to modify, limit or discontinue products without prior notice.

3. Orders

By placing an order, you make an offer to purchase products from us.

We reserve the right to accept or decline orders for legitimate reasons, including stock availability, suspected fraud or pricing errors.

An order is accepted once payment has been processed and an order confirmation has been issued.

If we cancel an order after payment has been received, a full refund will be provided.

Purchases are intended for personal use and not for commercial resale.

4. Prices, Taxes & Billing

All prices are displayed in British Pounds (GBP) unless otherwise stated.

The total amount payable will be displayed at checkout before you complete your purchase.

Jesselunger is operated by a company registered in the Netherlands. Applicable taxes are handled in accordance with relevant tax regulations.

Any applicable shipping fees, import duties or customs charges will be disclosed where required.

You agree to provide accurate payment information and authorise us to charge your selected payment method.

5. Shipping & Delivery

Shipping is provided in accordance with our Shipping Policy, which forms part of these Terms.

Delivery timeframes are estimates and may vary due to carrier delays, customs procedures or circumstances beyond our reasonable control.

We remain responsible for delivery in accordance with applicable consumer law.

For further information, please refer to our Shipping Policy.

6. Returns & Refunds

Returns, exchanges and refunds are handled in accordance with our Return & Refund Policy.

We offer a voluntary 30-day return period, subject to the conditions outlined in that policy.

Customers may be responsible for return shipping costs, including international return shipping where applicable and properly disclosed.

Nothing in these Terms limits your statutory consumer rights.

7. Intellectual Property

All content on jesselunger.com, including text, images, logos, graphics, designs and website layout, belongs to Jesselunger or its respective licensors.

You may use our Services for personal, non-commercial purposes only.

Copying, reproducing, distributing or modifying our content without prior written permission is prohibited, except where permitted by law.

8. Third-Party Tools & Links

Our website may contain links to third-party websites or provide access to external tools.

These services are operated independently, and their own terms and privacy policies may apply.

We are not responsible for third-party content or services outside our control, except where required by law.

9. Relationship with Shopify

Jesselunger is powered by Shopify, which enables us to provide the Services to you.

Any sales and purchases you make in our store are made directly with Jesselunger. By using the Services you acknowledge that Shopify is not responsible for any aspect of any sale between you and Jesselunger, including any injury, damage or loss resulting from purchased products or services. You release Shopify and its affiliates from all claims arising from your purchases and transactions with us.

10. Privacy & Personal Information

Personal information collected through our website is handled in accordance with our Privacy Policy and applicable data protection legislation.

As our store is hosted by Shopify, certain information may be processed by Shopify and other service providers, including providers located outside your country.

Please review our Privacy Policy for further details.

11. Prohibited Uses

You agree not to use our Services:

For unlawful or fraudulent activities.
To violate applicable laws or regulations.
To infringe intellectual property rights.
To transmit viruses, malicious code or harmful content.
To collect personal information without authorisation.
To interfere with website security or functionality.
To distribute spam or misleading information.

We may restrict or terminate access where these Terms are violated.

12. Errors & Inaccuracies

Occasionally, information on our website may contain errors relating to product descriptions, pricing, availability or shipping details.

We reserve the right to correct inaccuracies and update information.

If an error affects an order, we will contact you and provide an appropriate solution, including a refund where required.

13. Disclaimer of Warranties

We aim to provide a reliable and secure shopping experience.

However, we cannot guarantee that our website will always be uninterrupted, error-free or available.

Nothing in these Terms excludes warranties or protections that cannot legally be excluded.

14. Limitation of Liability

To the fullest extent permitted by law, Jesselunger and Radorty V.O.F. are not responsible for indirect or consequential losses arising from the use of our Services.

Nothing in these Terms limits or excludes liability for:

Death or personal injury caused by negligence.
Fraud or fraudulent misrepresentation.
Statutory consumer rights.
Any other liability that cannot legally be excluded.

15. Indemnification

You agree to indemnify Radorty V.O.F., its employees and representatives against reasonable claims or losses arising from your unlawful misuse of our Services or breach of these Terms, to the extent permitted by applicable law.

This provision does not affect your statutory consumer rights.